Hi. This is a list of our most frequently asked questions by our clients. Please send us a message if you do not find answers to your questions here.


How do I place an order?

1: Search for the medication you need.
2: Click on the ‘Buy’ button for your desired medication.
3: Click on ‘Continue Checkout’ to purchase your medication or repeat steps 1 & 2 to add another medication to your order.
4: Create your account and follow the easy steps to complete your order.

You will receive an email to confirm your order and also a email to confirm your order has shipped.

How do we ensure your privacy?

Santimeds is committed to preserving your medical and personal information privacy. All data we receive is legally protected under doctor-patient privilege laws. Our online ordering system is using the latest Secured Encryption Technologies and all personal and credit card information will be submitted using highest levels of technical security with all reasonable precautions. Our system also has safeguards in place to protect against credit card fraud. Individuals attempting the fraudulent use credit cards will be reported immediately.

Can I order without my prescription?

Here at SANTIMEDS, you can securely and genuinely order any medication with or without prescription and have it shipped to your home or any address with ease and security.

Why does Santimeds not require a prescription?

Santimeds ships from a jurisdiction that does not require a prescription. All medications are genuine and approved for sale in the jurisdiction.

Refund Policy

Due to federal and local laws we can not receive medication back after they were shipped – if in the unlikely event your order did not arrive or was lost – we will issue an immediate refund or send another parcel as per your request.

Once you receive your medications, we will only provide a refund if the product is faulty, damaged during shipping, or expired. If there are any problems with your order please notify us within one week of receipt at help@santimeds.net. Your claim will be carefully studied and appropriate steps will be taken immediately to avoid similar problems in the future.

If you feel you are entitled to a refund, please notify us directly instead of contacting your credit card company. We can not offer a refund if you first make a claim directly with your credit card company.

Santimeds will only provide a refund for complaints received within 60 days from the date of the shipment.

If you have paid for your order via a bank transfer then in case of a refund we will refund the amount of the order minus the bank wire fee which is –29.00 USD. Please note that the products ordered stay in our rightful possession until complete payment of the order amount.

By choosing bank wire as a payment option you agree to these terms and conditions.

Do I need a VPN? Is it risky to visit your website?

As a customer, it isn’t required to use a VPN. The communication between you and our server is encrypted so nobody will ever know that you placed an order. Maybe you just googled “cocaine” and accidentally clicked on our website….? That’s really nothing you should care about, there are thousands of internet users who do so every day. Nobody can see what you are doing on our website (because of the encryption), your ISP only “knows” that you have been on our website (which is not illegal at all). Also, there is no situation like “hey, this guy visited a drug website, we’ll tell the cops” because it simply isn’t the ISP’s job.

It would require the cops to have a judicial order so the ISPs even just talk with them. And if we go even further, the ISPs can’t tell the cops anything except that you have visited our website.

Site Security

We use advanced security measures in order to make our website safe for our customers to use. SSL128 bit encryption technology is used when receiving and transmitting credit card information during the transaction. After processing, sensitive details are encrypted and saved on our offline servers, and thus cannot be accessed from the internet.

How far do you deliver to?

We offer worldwide shipping. This means that we will send our products to any place in the world. Yes, even to your location.

We have two shipping centers. We are shipping from within the United States for north- and southamerican customers. We are also shipping from Gibraltar for European, Asian, Australian and African customers.

The choice which service provider to use always depends on multiple parameters. We cannot and will not tell you which service provider we use in specific cases for security reasons.

However, we are mainly using these service providers: UPS, FedEx, DHL, USPS, TNT.

Of course, we only can ship tracked packages & envelopes. You will receive the tracking id via email once it has been shipped.

Standard Shipping, worldwide: 5-7 days ($20) (only for normal orders)

overnight-express, worldwide: 1 day/next day delivery ($65)  (only for normal orders)

Important for overnight-express:
– You have to place your order until 12:00


we accept Paypal, zelle, gift cards and bitcoins, We will be accepting credit and bank transfers very soon.

How to buy BItcoins

You can buy Bitcoin with a credit card, cash, bank wire transfer, spa, and much more.

  1. Go to blockchain.info (click) and create your personal wallet. Use a valid email address!
  2. Now you have to choose an exchange. Each exchanger offers different payment methods:
    localbitcoins.com offers multiple payment methods and even cash to bitcoin
    cex.io accepts credit cards and bank wire transfer
    coincorner.com accepts credit cards and bank wire transfer (UK)
    bitstamp.net accepts SEPA
    accepts SEPA

    coinatmradar.com lets you search for an ATM to buy bitcoin
    Some exchanges will ask for verification of your data.
    You can use your real identity because we are using a bitcoin mixing service.
  3. As soon as you bought your bitcoin you can send them from the exchanger to your blockchain wallet by clicking “request”,  and then copying the bitcoin address by clicking on “copy”.

Once you have it in your wallet, you can go ahead and place your order and pay directly from checkout.